iOS 14.2 Decryption Failed (null) Message

Opening a password protected document such as Word or Excel fails on iOS 14.2.

To resolve this issue, please use the following steps:

  1. Install the Microsoft application from the Microsoft App store
  2. Select or Tap the document in ibi Mobile App
  3. Tap "Open In" option and open the document using the Microsoft Application

 

 



Last Updated 11/24/2020 07:45 AM

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